Arts and Crafts Store

Step 1 : The Paintings are wrapped with bubble wrap and it is viewed from the back, to check whether the painting is filled with bubble wrap to avoid damage.

Step 2 : The paintings are packed with Art Shipping Box. Make use of correct labels and identification over the shipping box.

Step 3 : Sending through post.

• The paintings will be 100% safe for delivery.
  
  
• The shipping cost depends on the size and weight of the paintings.
  
  
• Paintings that are in stock will be shipped within 2 to 3 days for Chennai customers and seven days for other cities.
  
  
• The painting is stretched once payment has cleared.
  
  
• Paintings which are not in stock, custom orders and Portraits will be painted and shipped within 15 business days.
  
  
• Canvas Prints from photos will be created and shipped within 15 Business days.

1. Make payment with a credit card by using the Paypal buy now buttons.
   
   
2. Once payment has cleared, Paypal and desipaintings will send you a confirmation of purchase email.

All cheque and money orders are to be sent at the following address

desipaintings.com
GR-Plaza,
714, Pathari Road,
Anna Salai,
Chennai 600006.

Along with the following information:

- Code of the painting.
- The quantity you have ordered
- Address you want the item to be delivered to.
- Your email address to confirm that cheque or money order has been received.

Please contact at desipaintings.info@gmail.com for more details.

desipaintings will immediately process your order and dispatch your painting within 2 to 3 days for Chennai customers and seven days for other cities.
Paintings that are not in stock will be dispatched in 3 weeks.

• desipaintings is so confident that you will cherish the painting(s) purchased from us, that we offer a 7 day Money back Guarantee or exchange.
  
  
• This policy applies only if the Painting is damaged or has a fault with the canvas, frame, oil paint or design.
  
  
• Please call our Customer Service Representative on 40-100-100 or contact us via mail-id desipaintings.info@gmail.com within 2 days with the description of the problem plus some photos and we will refund the full amount of the item (Less Delivery) or replace it.
  
  
• Item is to be returned in same or similar packaging to prevent damage during transit within two days for Chennai customers and a period of seven days for other cities.
  
  
• In the case of an exchange, delivery of the new item will be to our account.
  
  
• If you suspect the packaging and item are damaged upon delivery, please fill out a PM26 form which is a complaints form supplied by the courier. So that if the item is in fact damaged during transit, we can hold the courier liable.
  
  
• Please email at desipaintings.info@gmail.com immediately, with the problem along with photographs and we will either refund your money or replace the oil painting and/or canvas print.